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Facebook /dimoir.studio

Instagram @dimoir.studio

E-mail: dimoirforeveryone@gmail.com

Store: 83 Thach Thi Thanh, District 1, Ho Chi Minh city, Vietnam

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POLICY

General Information:

We are pleased to offer worldwide shipping to our customers. Orders are processed and shipped within 2-3 business days from the date of purchase. Delivery times vary depending on the destination country and selected shipping method.

International Shipping:

International customers are responsible for any customs duties, taxes, or fees that may be incurred upon delivery. We are not responsible for delays caused by customers and carriers.

Order Tracking:

Once your order is shipped, you will receive a confirmation email and a tracking number. You can track your order through the carrier’s website.

Lost or Damaged Items:

We are not responsible for lost or damaged items during transit. If your order arrives damaged, please contact the carrier to file a claim. If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier directly.

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